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Careers

Administrative Opportunities

Our firm employs over 170 individuals in a variety of areas including accounting, computer information services, human resources, library science, marketing, office services, as well as paralegals and legal practice assistants. We offer competitive compensation and a comprehensive benefits package.

To apply for any Administrative position listed below, qualified candidates are requested to click here.

INFORMATION SECURITY MANAGER - CT, D.C., NY OFFICES OR REMOTE IN U.S.

The Information Security Manager will work with executives from all departments and directly with the Director of Enterprise Operations & Information Security, CIO, other members of the IS department, and firm personnel. Successful candidates must be an expert in the current best practices and tools for protecting client, company, employee, and end-user data, communications & systems. The top candidates will be excellent leaders skilled in audit, analysis, assessment and technical writing. 

Essential Duties and Responsibilities:

  • Maintain a cyber-risk and security program driven by established information protection and physical security policies. Collaborate with internal stakeholders to develop processes and procedures to carry out the intended goals of the policies.
  • Implement protection goals and objectives consistent with the corporate strategic plan.
  • Recommend, write, and maintain company security standards and policies.
  • Create and maintain company information security framework.
  • Evaluate technical security architecture, processes, and vendors safeguarding the company's assets, intellectual property, computer systems and physical security.
  • Direct compliance related to privacy, internal security controls and reporting.
  • Work closely with executives, technical staff, and both internal and external auditors.
  • Create processes and conduct audits supporting corporate, financial, and regulatory processes in computer and communication hardware, OS software and applications.
  • Set vendor security requirements and evaluate vendor compliance.
  • Identify gaps in IT security processes and design and lead initiatives to close gaps.
  • Work with all departments to perform security risk assessments and prioritize risk mitigation.
  • Evangelize and train on security awareness across all departments within the company.
  • Report quarterly progress of security maturity and metrics to executive management.
  • Direct quarterly security committee meeting attending by all departments.

Knowledge, Skills and Abilities Required:

  • Experience writing clear and concise policies, processes, and training.
  • Strong knowledge of InfoSec best practice for databases, network, and active directory.
  • Demonstration of physical security practices.
  • Able to analyze problems and implement/suggest resolutions.
  • History of working in large national corporate environments.
  • Background in business continuity planning, auditing and risk management.
  • Firm understanding of authentication and authorization technologies and protocols such as Kerberos, certificate, basic, forms-based and multi-factor authentication etc.
  • Working knowledge of industry security frameworks such as ISO 27001, HIPAA, NIST Cyber Security Framework.
  • Hands on experience with firewalls, IPS/IDS, MFA, SIEM, AV, EDR/MDR, DNSSEC, forensic, malware detection and other security technologies.
  • Superb interpersonal skills empowering manager to work with a highly diverse and global staff working in a fast-paced and dynamic environment.

Experience/Education/Certifications:

  • 10+ years of Information Technology experience with a BS or MS in the Information Systems, Computers Science, or related technical field.
  • 5+ years specializing in information security.
  • CISSP, CISM, CRISC or CISA security certification highly desirable, but practical/field experience is rated highest.

Working Conditions:

  • Ability to travel up to 15% of the time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
  • Ability to sit at workstation for long periods of time completing testing, documentation, or other assignments.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.
  • Must be able to lift a minimum of 50 pounds.
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

PROJECT MANAGEMENT & PROCUREMENT SPECIALIST - CT, D.C., NY OFFICES OR REMOTE IN U.S.

The Project Management & Procurement Specialist will work with members of the IS department, firm personnel and attorneys, on leading the firm Project Management Office (PMO), managing project alignment, resource management, conducting project conferences, and coordinating on other project related tasks. The Specialist also serves as the central resource for procurement & purchasing related responsibilities.

Essential Duties and Responsibilities:

  • Implementing a comprehensive project management plan for each project, and inputting project summary, scope, milestones, tasks, and resource alignment, into the Firm project management platform;
  • Leading and serving as primary head of project standardization by way of methods and process, and building consistency across the entire project lifecycle & existing or future portfolio;
  • Conduct and lead stakeholder meetings and consistent periodic project update conferences to check in on the progress, needs, success, resource allocation, scheduling, and outstanding items, of each project, until completion;
  • Perform procurement related tasks such as material, hardware, software or supply purchasing, for the IS Department, Firm, or specific project, with approved & authorized Firm suppliers;
  • Centralize project and IS Department related cost centers, including vendor invoices, purchasing, Purchase Order requests, cost recovery, and refunds/returns;
  • Coordinate on purchasing, subscriptions or account creation for various projects, such as the opening of a new office or coordinating with providers we have a subscription with (i.e. telecommunications, Internet, MPLS, etc.);
  • Work toward consolidating purchasing and sourcing material from as few providers as possible, and being cognizant of both costs and areas for cost reduction;
  • Lead organization tasks around annualized department budget, including status, record keeping and budget alignment/performance over the course of a calendar year and on a historical trend;
  • Determine and document customer requirements for business processes and align all Firm goals within the same mentality & approach;
  • Prioritize initiatives based on business needs and requirements;
  • Serve as liaison to various other Business Services groups within the Firm, such as Accounting or Human Resources, to identify project related work or opportunities for projects, which promote or enhance Firm efficiency or process simplification;
  • Conduct meetings and presentations to share opinions, issues, ideas and findings;
  • Manage projects and communicate both positive/negative positions to all those involved;
  • Escalate substantial project deficiencies or misalignment with goals to the Chief Information Officer via consistently provided KPI reports, project updates, and summaries based on facts with opinion.
  • Maintaining a consistent commitment toward professional growth and achievement through education, skill building, & training resources.
  • Measures project performance using appropriate systems, tools and techniques.
  • Creates and manages analytical reports for project management and procurement.
  • Analyzes information to determine the needs of stakeholders and facilitates communication between organizational units.
  • Performs audits of physical equipment, digital subscriptions and software.

Knowledge, Skills and Abilities Required:

  • Experience and exposure to the common project management frameworks, such as PMI, Agile and ITIL;
  • Ability and adeptness at managing multiple concurrent tasks & projects;
  • Excellent attention to detail, focus, and communication skills.

Experience/Education/Certifications:

  • 7+ years of Information Technology experience, with a focus on project management;
  • A BS in the Information Technology or a related field highly desirable, but not required;
  • Experience working with legal industry applications on the enterprise administration side, such as Microsoft Project, Teamwork.com, or Zoho Projects.

Working Conditions:

  • Ability to travel up to 25% of the time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

RECORDS AND INFORMATION GOVERNANCE SPECIALIST - HARTFORD

Reporting to the Records and Information Governance Manager (“the Manager”), the Records and Information Governance Specialist will be responsible for performing the duties connected to the day-to-day operations of the Records Department (“the Department”). The Records Specialist will work with the Manager to assess and prioritize departmental needs.

Essential Functions and Specific Responsibilities:

The following essential functions are primary job duties that the Records Specialist must be able to perform unassisted or with some reasonable accommodation:

  • Create physical files for both new and existing matters;
  • Monitor supply inventory; submit orders and stock shelves as necessary;
  • Serve as primary contact with firm lawyers, staff, and outside vendors in relation to file creation, storage and retrieval, and other related customer support issues;
  • Review boxes retrieved from offsite storage, determine matter status, and close eligible files;
  • Determine compliance with File Closure Policy; return files to sender as necessary with requirements articulated;
  • File open matters on the Records Center shelving, maintain organization of the Records Center files;
  • Interfiling of loose documents, either performed onsite or coordinating scanning of documents;
  • Perform routine reporting on onsite storage to determine eligibility for transfer to offsite storage;
  • Understand Records Policies and various Firm naming and filing conventions;
  • Understand all aspects of Department workflow. Observe areas in need of improvement in processes, and make recommendations to the Manager;
  • Work closely with Manager to identify files eligible for retention and/or destruction and execute consistent with Firm policy;
  • Assist with developing and delivering staff training on Records and Matter Maintenance procedures.
  • Ensure accuracy of data in the Records Management System as it relates to physical files, assist in converting the paper-based client/matter forms to electronic; and
  • Scan or perform quality control checks of document scans added to the Document Management System (DMS) in connection with scanning initiatives.

Specific Qualifications:

  • Bachelor’s degree preferred; High School degree or equivalent required;
  • Strong technical background with excellent computer skills including proficient knowledge of Microsoft Outlook, Word, and Excel;
  • Excellent communication skills, both verbal and written;
  • Ability to interface positively and effectively with a variety of individuals at all levels, both inside and outside of the firm, with confidence and clarity
  • Ability to perform well under pressure and to manage multiple projects and competing priorities in a fast-paced environment;
  • Ability to work independently and proactively with minimal supervision as well as collaborate with team members;
  • Must have client-service mindset and strong attention to detail; and
  • Must be able to travel to other offices as needed

Hours:

This is a full-time, non-exempt position. Occasional overtime may be requested during peak periods.

Physical and Other Requirements:

The employee must routinely lift and/or move up to 40 pounds. This position requires the ability to operate a keyboard at an efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The workspace is located in the basement of the building where the noise level in the work environment is usually moderate.

RECORDS AND INFORMATION GOVERNANCE SPECIALIST - STAMFORD

Reporting to the Records and Information Governance Manager (“the Manager”), the Records and Information Governance Specialist will be responsible for performing the duties connected to the day-to-day operations of the Records Department (“the Department”). The Records Specialist will work with the Manager to assess and prioritize departmental needs.

Essential Functions and Specific Responsibilities:

The following essential functions are primary job duties that the Records Specialist must be able to perform unassisted or with some reasonable accommodation:

  • Create physical files for both new and existing matters;
  • Monitor supply inventory; submit orders and stock shelves as necessary;
  • Serve as primary contact with firm lawyers, staff, and outside vendors in relation to file creation, storage and retrieval, and other related customer support issues;
  • Under the guidance of the Records and Information Governance Manager, communicate the purpose and vision of Information Governance to firm lawyers and staff as well as assist in staff training;
  • Provide direction to three offices regarding Information Governance Policies and Procedures compliance, including on-site visits to assist with record classification and retention;
  • Conduct periodic inventories of files located in lawyer and staff offices, workrooms, and conference rooms to update file location information;
  • Assist with review of client matter files in preparation for destruction pursuant to the Firm Retention and Destruction Policy;
  • Answer queries from lawyers and staff regarding files, both physical and electronic, including file categorization and organization, requesting the creation of new files, requests to check out files, searching the RM system, and saving files to the RM system;
  • Understand all aspects of Department workflow. Observe areas in need of improvement in processes, and make recommendations to the Manager;
  • Ensure accuracy of data in the Records Management System as it relates to physical files, assist in converting the paper-based client / matter forms to electronic;
  • Scan or perform quality control checks of document scans added to the Document Management System (DMS) in connection with scanning initiatives;
  • Determine compliance with File Closure Policy; return files to sender as necessary with requirements articulated;
  • Perform routine reporting on onsite storage to determine eligibility for transfer to offsite storage;
  • Travel to other offices as needed to assist with Information Governance Needs;
  • Understand Records Policies and various Firm naming and filing conventions

Specific Qualifications:

  • Bachelor’s degree preferred; High School degree or equivalent required;
  • Strong technical background with excellent computer skills including proficient knowledge of Microsoft Outlook, Word, and Excel;
  • CRM, CIP, or IGP certification preferred;
  • Excellent communication skills, both verbal and written;
  • Ability to interface positively and effectively with a variety of individuals at all levels, both inside and outside of the firm, with confidence and clarity
  • Ability to perform well under pressure and to manage multiple projects and competing priorities in a fast-paced environment;
  • Ability to work independently and proactively with minimal supervision as well as collaborate with team members;
  • Must have client-service mindset and strong attention to detail; and
  • Must be able to travel to other offices as needed

Hours:

This is a full-time, non-exempt position. Occasional overtime may be requested during peak periods.

Physical and Other Requirements:

The employee must routinely lift and/or move up to 40 pounds. This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

WORD PROCESSOR - STAMFORD OFFICE

Shipman & Goodwin, LLP has an opening for an experienced Legal Word Processor in its Stamford, CT office. The Word Processor serves the Firm by providing document services; ensuring timely, accurate and efficient completion of all document work requests submitted to the Word Processing Department.

Responsibilities:

  • Create and revise documents from handwritten, pre-typed, and/or scanned drafts as well as digital dictation and/or previous versions in Word, Excel, and PowerPoint.
  • Utilize targeted tools to apply advanced formatting using Styles and complex numbering schemes to documents including stripping and reformatting of inconsistent and problematic document formatting.
  • Scan PDF files for emailing and/or conversion to Word documents, clean up conversion elements and apply Firm standard styles.
  • Evaluate and troubleshoot document issues and execute automated analysis and repair using available advanced document assessment tools.
  • Create new document versions and perform document comparisons (blacklines), utilizing appropriate software.
  • Assist with printing files from emails and/or data sites.
  • Operate and have thorough knowledge of WP workflow, procedures, equipment and software.
  • Communicate with attorneys, other legal professionals and Legal Practice Assistants via phone, email and/or desk support on resolution to document issues and document processing procedures and best practices.
  • Communicate to the Supervisor any and all issues relating to operation, staffing and other problems that may affect the efficient workflow of the department.
  • Work effectively as team and independently, with limited direction on complex tasks.
  • Effectively prioritize tasks and manage multiple deadlines, ensuring all work requests are accurately recorded on work log, completed and/or status is communicated prior to end of shift.
  • Assist with document related projects or other tasks as may be assigned from time-to-time.
  • Attend training as required and/or offered by the Firm.

Requirements:

  • Minimum 5 years’ recent experience working as a document processor in a word processing center or department, preferably in a law firm. Will also consider candidates with experience as a Legal Secretary or Legal Assistant with strong document formatting skills.
  • Expert knowledge of legal terminology and familiarity with a wide range of legal documents across various practice groups (Litigation, Real Estate, Business Finance, Trust & Estates, etc.)
  • Strong verbal and written communication skills, with solid grammar, spelling and proofreading skills; ability to interact professionally with attorneys, staff and clients.
  • Comfortable working with large documents, and/or many document requests at the same time with the ability to shift focus, adapt to changing priorities, and maintain patience and focus in high-pressure situations.
  • Excellent work ethic and strong teamwork skills in a high demand environment.
  • Must be flexible, organized, able to work under pressure and meet deadlines with a poised and pleasant demeanor. Ability to make independent and well thought out decisions.
  • Systems/Software Required: Advanced proficiency with Microsoft Office 2016 (Word, PowerPoint, and Outlook, working knowledge of Excel).
  • Advanced knowledge of Word Styles, complex numbering schemes, TOCs and TOAs. iManage (FileSite) DMS, Big Hand digital dictation, Adobe Acrobat DC, Workshare Compare. DocXTools a plus.
  • Accurately type a minimum of 60 wpm or higher.
  • Ability to work overtime when needed.

Firm training provided.
Job Status: Fulltime; hours 9:30a to 5:30p.

MARKETING ADMINISTRATIVE ASSISTANT - HARTFORD, CT

Reporting to and under the direct supervision of the Director of Marketing, the Administrative Assistant, Marketing provides administrative support and some general marketing assistance to the members of the marketing department. The role is split approximately 40% administrative duties for the Chief Client Services Officer and 60% administrative and marketing duties for the rest of the marketing department.

Essential Functions and Specific Responsibilities:
The following essential functions are primary job duties that an Administrative Assistant must be able to perform unassisted or with some reasonable accommodation:

  • Provide accurate, efficient, and timely administrative support.
  • Calendar management, including scheduling meetings and appointments.
  • Book and manage travel arrangements, and prepare itineraries.
  • Regularly assist with document proofreading.
  • Organize and maintain documents using internal file management system.
  • Provide event support including preparation of nametags, presentation materials and at times staffing of events.
  • Generate check requests and letters for sponsorship requests. Coordinate supporting details.
  • Order and organize distribution of promotional items for events and attorney business development needs. Manage inventory of items and work with vendors to maintain stock.
  • Marketing communications and support.
  • Assist with pulling reports for marketing activities and for management committee meetings.
  • General database management.
  • Other projects as directed.

Specific Qualifications:

  • High degree of computer proficiency with programs such as MS Word, Excel and PowerPoint.
  • Experience with and/or solid knowledge of social media platforms (e.g. LinkedIn, Facebook, Twitter, etc.) preferred.
  • Excellent oral and written communication skills.
  • Highly detail oriented.
  • Excellent time management and strong organizational skills.
  • Ability to interface positively and effectively with a variety of individuals both inside and outside the firm.
  • Ability to perform well under pressure and to manage multiple projects with competing deadlines in a fast-paced environment.
  • Willingness and ability to take on new tasks as assigned.
  • Hours: Full-time with flexibility to work additional hours as firm and client needs dictate.
  • High energy, great attitude and highly organized.
  • Law firm experience helpful but not necessary.

Hours:
This is a full-time, non-exempt position with work hours from 9am to 5pm. Occasional overtime may be required to assist with events as well as during peak periods.

OFFICE SERVICES CLERK/COURIER

We have an opening for a full-time Office Services Clerk/Courier resident in our Hartford Office to handle multiple tasks in a full-service department. The successful candidate will be responsible for the timely delivery and pickup of any letter, parcel or package; ordering, stocking and maintaining supply inventory for the office and the kitchens; and assisting with office and conference room set-up and breakdown including moving office equipment and furniture. The Office Services Clerk/Courier will also handle interoffice and U.S. postal mail as well as express mail and other special deliveries. A strong attention to detail, superior customer service skills, and a valid CT Driver’s license in good standing is a must. Ability to lift 30 pounds, push 50 pounds and retrieve/replace objects from shelves up to eight feet high is required. Position hours are Monday through Friday from 10:00 a.m. to 6:15 p.m. with overtime as requested.

DIRECTOR OF LEGAL RECRUITING

We have an exciting opportunity for a Director of Legal Recruiting position in our Hartford, CT location. The Director of Legal Recruiting is responsible for directing the Firm’s legal recruitment efforts, including creating on-campus recruitment strategies for a variety of Law Schools and implementing the summer associate program, with complete oversight and management of the day-to-day recruiting activities in order to maximize the number of top law students accepting their offers to join the Firm. Additionally, there will be a strong focus on lateral recruitment, helping the Firm to identify qualified laterals to compliment thriving practices. Interface regularly with senior Firm management, lawyers at all levels, and staff from other departments. Continually create, develop and implement effective processes and best practices for all elements of the recruiting life cycle.

A bachelor’s degree is required, and a J.D. is preferred. Qualified candidates must have at least seven years of recruiting experience in a professional services firm. Superior verbal and written communication skills. The ability to handle multiple and rapidly changing priorities. Ability to work flexible hours in a fast-paced, high-pressure environment. Professional demeanor, strong organizational and interpersonal skills. The incumbent must be creative, flexible, innovative and open to new ideas and evolving responsibilities. Must be a self-starter with excellent attention to detail, strong organizational skills and follow-through to carry tasks through to completion without prompting. Ability to maintain confidentiality and address sensitive matters with appropriate discretion and diplomacy. Superior judgment and interpersonal skills.

DIRECTOR OF STAFF RECRUITING & RETENTION

We have a great opportunity for the role Director of Staff Recruiting & Retention resident in our Hartford office. Shipman & Goodwin is a full-service law firm with offices throughout Connecticut, New York and Washington, DC. The Firm’s main areas of practice include business and finance; corporate/M&A; environmental; health law; insurance and reinsurance; intellectual property; labor, employment and benefits; litigation; real estate and land use; school law; tax; and trusts and estates.

Reporting directly to the Chief Talent Officer, the Director of Staff Recruiting & Retention will lead the development and implementation of strategic talent acquisition, aligned with firm goals. They should proactively evaluate the entire recruiting function, strategies, and procedures, to find opportunities for improvement. Explore and implement practices allowing the firm to attract and retain top talent. Develop and implement training and professional development programs for administrative personnel. Build strong relationships throughout the firm, and deliver results in a rapidly and constantly evolving environment.

Bachelor’s degree is required. Minimum of 10 years of experience in talent acquisition, and 5 years of experience in training & development. Corporate experience is required. Law firm experience is preferred. Excellent written, oral communication and interpersonal skills. Good project management experience.

ENTERPRISE COMMUNICATIONS SYSTEMS ADMINISTRATOR - HARTFORD, CT

The Enterprise Communications Systems Administrator is responsible for the maintenance, design and deployment the enterprise communications systems environment by identifying systems requirements; installing upgrades; monitoring communication systems performance. Additionally, the candidate will assist with the creation of communication systems specifications by conferring with users; analyzing workflow, access, information, and security requirements.

Proven experience in a systems administrator or equivalent role. Hands-on experience in Microsoft Exchange, Cisco Call Manager, Cisco Unity, and video conference solutions. Excellent knowledge of best practices around management, control, and monitoring of network infrastructure. Experience with Microsoft Exchange, Cisco Call Manager, Cisco Unity, and video conference solutions implementation, troubleshooting, and problem resolution. Ability to set up and configure communications systems hardware and software. Familiarity with backup and recovery software and methodologies. Great at organizing, prioritizing and multitasking. Excellent written and verbal communication skills. Knowledge of Cisco, and/or Microsoft.

BILLING SPECIALIST - HARTFORD, CT

The Billing Specialist’s primary responsibilities are to monitor and track unbilled inventory for selected billing attorneys, process selected monthly billing including electronic billing while effectively communicating with attorneys and staff.

Associates Degree or equivalent, 5 to 10 years of experience with billing, electronic billing, accounting and administration. Excellent computer skills in time and billing software. Proficient knowledge of MS Excel, Outlook and Word. Ability to work independently and perform well under pressure, multi-task daily, and meet all deadlines. Excellent communication skills to effectively communicate with clients, firm staff and attorneys. Must have excellent organization skills and demonstrate accuracy on work performed.

RECEPTIONIST/OFFICE ASSISTANT - NEW YORK, NY

The Receptionist/Office Assistant requires a high level of collaboration with attorneys and staff and the ability to work independently. Essential duties and responsibilities include: Greeting and cordially welcoming visitors, alerting appropriate individuals of the visitor(s) arrival and directing visitors to the appropriate conference room as necessary. Answer all incoming telephone calls, screening and forwarding such calls and/or taking appropriate messages.

The ideal candidate will have 1-3 years of related experience in a business professional setting. Highly proficient with Microsoft Office Suite (MS Word, Excel, PowerPoint, Outlook). Notary Public is preferred.

If you have any questions or need any further information, please contact:

Maria Drag
Director of Human Resources
Shipman & Goodwin LLP
One Constitution Plaza
Hartford, CT 06103
Email: mdrag@goodwin.com

No agencies, please.

Shipman & Goodwin LLP is an Equal Opportunity Employer.

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